Question 1

What types of cargo do you handle?

Accepted Answer

We coordinate general commercial freight, industrial and project cargo, time-critical shipments, inventory for regional distribution, and specialist secure movements for bullion, valuables and other sensitive goods.

Question 2

Which transport modes do you offer?

Accepted Answer

We provide air freight, ocean freight and cross-border road transport, supported by customs coordination, warehousing, distribution and shipment visibility.

Question 3

How are shipments tracked?

Accepted Answer

Every consignment has dual GPS plus cellular tracking with geofence alerts. Clients receive a live tracking link and a branded chain-of-custody PDF report on delivery.

Question 4

How long does international transit take?

Accepted Answer

Typical air freight: 48–96 hours door-to-door including customs. Maritime: 14–35 days depending on lane. Charter air for time-critical movements available on 12-hour notice.

Question 5

Do you handle customs clearance?

Accepted Answer

Yes. We hold customs broker authorisations or partner arrangements in 64 countries and pre-clear consignments 48–72 hours before arrival to avoid warehouse dwell.

Question 6

Do you offer warehousing and distribution?

Accepted Answer

Yes. We can coordinate short- and long-term storage, inventory control, order preparation and regional distribution around your operating requirements.

Question 7

What declared-value documentation is required?

Accepted Answer

An invoice or valuation, insurance declaration and beneficial-owner KYC. Our compliance team will issue a checklist on engagement.

Question 8

Do you still provide bullion and vaulting services?

Accepted Answer

Yes. Secure valuables logistics remains a specialist OceanSky capability, with enhanced custody, monitoring, handover and storage options for qualifying cargo.

Answers from our operations team.

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